Posted on December 7, 2009 in Management, Employees
How to develop a succession plan
Author: Dr Neil Flanagan
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nowDr Neil Flanagan provides access to essential management know-how for busy people on the move. A FREE gift awaits you every time you visit management2go.com and you can take advantage of your FREE e-Topic and newsletter that will keep you informed about everything management. And if you'd like more information about issues raised in this article, you can go to http://www.management2go.com/products/Management-Medley.html
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Succession planning has come a long way from the
days when it usually meant simply putting names in boxes on
organization charts. Effective succession planning has evolved to a
process by which successors are identified for key positions, and
career development and associated activities are planned accordingly.
Here are the key steps in developing an effective succession plan...
1. Decide on the depth of your succession plan.
Although the most common model for corporate succession planning
focuses on the most senior jobs in the organization (the top two or
three tiers), a broader-based model where a similar philosophy and
processes are applied to a much larger population (managerial,
professional, and administration) is becoming popular. Sustaining the
devolved model will require continued support of a committed
management, so that identified successors will embrace the priority
given to this process.
2. Identify the specific qualities you seek in suitable candidates.
Whatever you call them - critical success factors, key leadership
criteria, core competencies - you must spend time identifying the
qualities you are looking for in staff and want to develop further. A
suggested process is one of multiple dialogue which involves collecting
views of selected individuals and groups, testing those views - focus
groups could be a useful tool here - and making any necessary
amendments to the list. This approach will not only help to ensure that
the view taken by the organization of an individual is
based on objective evidence but also helps to gain the commitment
and ownership of those who are likely to be succession candidates. If
you are having difficulty identifying those qualities, this could
indicate you need to spend time defining the business you are in.
Constantinos Markides in All The Right Moves outlines a straightforward and useful process to follow, providing a clearer
picture to help identify the qualities required.
3. Identify high-potential candidates.
A previous decision about the depth of your plan will affect the
nature and size of any list of succession candidates. If your plan is
for a devolved model, the list must be sufficient to accommodate
predicted demands for a wide variety of positions that may become
vacant, as well as any others needing extraordinary skills or
qualities. Names on your list should also reflect your equal employment
policy: succession planning can never be a stand-alone concept. In
identifying a strong talent pool...
- Avoid the problem of incumbents choosing and developing successors who are much like themselves, thereby perpetuating the status-quo and limiting diversity. A highly homogeneous organization is susceptible to disease.
- Ensure candidates' values match closely those of the organization. Jack Welch, when CEO of General Electric, said: 'Competencies are critical, but the company's values are even more central.'
- Ensure that all employees understand the identification process and how it works.
4. Work wisely to retain your stars.
Your retention plans must go further than dangling handsome
financial packages. Research tells us that people who make career
decisions based on money only will always be on the lookout for higher
paying positions- they're liable to jump ship when someone offers them
a better package. Your successor candidates should be given
opportunities to participate in a rich variety of assignments with
opportunities to display leadership skills, become increasingly visible
in the organization, gain and handle recognition for their
contributions, and receive adequate coaching and mentoring. Share these
mentoring and coaching roles among incumbent leaders with information
generated about candidates being reviewed regularly. Ideally,
discussion about performance and progress should focus on completed
projects, so, wherever possible, candidates should remain in their
existing posts to see their individual projects through to successful
completion. In 2002, the Board of the Australian Broadcasting Commission
delayed appointing a new Managing Director, opting to give maximum time
for a successor candidate to demonstrate his skills as Acting-Managing
Director. His demonstrated success in this acting role resulted in his
appointment to the top
position.
5. Measure, reward, and review.
For a succession plan to be effective, it must be able to measure
any performance improvements in its successor candidates. Successful
candidates must then be rewarded in ways that are valued by individual
candidates. Such rewards could vary from bonus compensation based on
the extent to which they meet stated goals and objectives to an
all-expenses paid weekend for the candidates and their life partners.
Any review must take into account the full process from identification,
planned individual development, and eventual succession or job filling.
6. Act now.
Training and preparing candidates for key leadership positions cannot be rushed.
A well-planned, structured
succession strategy lays the foundation for your organization's
continued success, even when you're not there. Do not wait until it's
too late to consider business succession - procrastination can paralyze.
nowDr Neil Flanagan provides access to essential management know-how for busy people on the move. A FREE gift awaits you every time you visit management2go.com and you can take advantage of your FREE e-Topic and newsletter that will keep you informed about everything management. And if you'd like more information about issues raised in this article, you can go to http://www.management2go.com/products/Management-Medley.html
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